Here are some helpful tips and information from the Internal Revenue Service in terms of the latest state-of-the-art technology it is using when it comes to communicating with taxpayers.
For example, did you know, for the first time, the IRS has added barcode technology to notices it sends out to millions of taxpayers?
The IRS announced in a recent news release that starting in October the CP14 and CP14 IA notices that inform taxpayers that they owe money on unpaid taxes and their payment options are now equipped with QR bar codes to help those taxpayers securely and easily navigate to the IRS.gov website for even more tax assistance.
Smartphones and Taxes
The IRS also said I’m a news release taxpayers can now use their smartphones to scan a QR code in the CP14 or CP14 IA to go directly to IRS.gov and securely access their account, set up a payment plan, or contact the Taxpayer Advocate Service.
Scanning the QR code on the CP14 or CP14 IA also gives the taxpayer direct access to the information they need on IRS.gov to resolve their account balance online without the need to call or interact with the IRS directly, according to the IRS news release.
“These codes will give taxpayers immediate access to the most important information for them to pay their balances, set up payment agreements, or reach out for help,” said Darren Guillot, the IRS Small Business/Self-Employed Deputy Commissioner for Collection and Operations Support in the IRS news release. “We understand there’s a lot of information on the web, and we want to give taxpayers more secure tools that can more easily help them resolve their tax situations.”
The IRS generally sends more than 8 million CP14 notices each year to taxpayers. These are the first legal notices alerting them that they indeed have a balance due. Adding a QR code to the notice provides access to an up-front resolution for millions of taxpayers.
“This will help make the entire process easier for taxpayers,” Guillot added in the IRS release.
In other important technology news for taxpayers, the IRS said in the news release it is also assessing the possibility of adding other QR codes to other balance due notices in the future.
Stay tuned for more on what the Internal Revenue is doing on the technology forefront and in the Digital Age to help taxpayers year-long.